Returns Policy

If for any reason you are not completely satisfied with your purchase, you can cancel your order within 30 days of receiving your goods.

You must notify Burleigh within 30 days of receipt by one of the following means: in writing to Consumer Services, Denby Retail Ltd, Denby, Derbyshire, DE5 8NX, by email to or by telephone on +44 (0)1773 740740. We will then advise you on how to return the goods, so that they reach us quickly and safely. We would ask that you take good care of the goods whilst in your possession and that they are unused and returned to us with barcodes still attached, in the original packaging.

If you wish to return the goods then you will be required to pay the return delivery charges, as we will only refund the original payment for the goods and the associated delivery charge. If any goods are received in a faulty condition then please contact our Consumer Services team on +44 (0)1773 740740 to discuss return options.

If you do cancel your order but do not return the goods, we may arrange to collect them from you at your cost. Your refund will be processed as soon as possible and within 30 days of the order cancellation.

These conditions do not affect your statutory rights as a UK consumer.

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